State Farm® Insurance Agent Franco Castaneda
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
oscar reyes
August 3, 2026
"She was very helpful and nice. She even uploaded the renters insurance documents for me that my apartment building needed"
"Hi oscar, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Franco Castaneda, Your State Farm Agent "
Josh
July 29, 2026
"Very professional and very helpful quickly in timely manner. Highly recommended. Great people at Franco's office. Thank you so much!!"
"Josh, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Franco Castaneda and Team "
Cassie Lackey
July 27, 2026
"Quick, easy and very helpful! Lowered my insurance from another company."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Franco Castaneda’s team. "
Michael Mckee
July 17, 2026
"Great agent work with me to make sure I got what I needed was a big help was very patient with me and what I wanted would definitely be staying with state farm because Franco Castaneda I feel covered"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Dallas insurance team. "
Mara Machuca
July 14, 2026
"Excellent service !!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Franco Castaneda’s Team. "
Delma Chapa
July 10, 2026
"We had an excellent experience working with Roman at State Farm. He was quick, knowledgeable, and made the entire process smooth and stress-free. Roman was friendly, professional, and took the time to answer all of our questions. I am very happy with the rate we received and the outstanding customer service he provided. I would highly recommend Roman and State Farm to anyone looking for auto insurance."
"Thank you for your kind review of State Farm Agent Franco Castaneda’s Team. We appreciate it!"
Tia C.
July 8, 2026
"I want to recognize Rebecca Hermes for the outstanding service she has provided over the past month. She has gone above and beyond in helping me with my auto insurance policy and making adjustments to my homeowner's insurance policy.
Rebecca has been professional, knowledgeable, responsive, and patient throughout the entire process. She took the time to answer all of my questions, explained my coverage options clearly, and made sure I understood every change before moving forward. Her attention to detail and commitment to finding the best solutions for my needs made what could have been a stressful process smooth and easy.
It's refreshing to work with someone who genuinely cares about her clients and is dedicated to providing excellent customer service. I truly appreciate all of Rebecca's hard work, prompt communication, and willingness to help. I highly recommend Rebecca Hermes and Franco Castaneda to anyone looking for insurance agents who are trustworthy, dependable, and committed to putting their customers first.
Thank you, Rebecca, for all your help!"
"Thank you for the 5-star review, Tia! Here on State Farm Agent Franco Castaneda’s Team, we are proud to serve our community and appreciate your recognition. "
ricky almaraz
July 8, 2026
"Excelente servicio"
"Thank you for the amazing review, ricky! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Veronica Gonzalez
July 7, 2026
"Mr. Castaneda was wonderful to work with and made switching over from my current insurance to State Farm an outstanding decision. Not only am I saving money but the experience was seamless. Truly appreciative!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Claudia Munoz
July 7, 2026
"More than 30 years with State Farm having a great experience. Great agent!"
"Thank you for the 5-star review, Claudia! Here on State Farm Agent Franco Castaneda’s Team, we are proud to serve our community and appreciate your recognition. "
Dominik Allen
June 25, 2026
"Rebecca was probably the best person I’ve ever talked to when it came to policy info. She was very good at explaining everything to me and answered all of my insurance questions. My overall experience has been a 10/10 and I plan to stay with State Farm for many years to come!"
"Dominik, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
leonel cruz
June 24, 2026
"They got better prices on home insurance I’m going to pay less than Allstate thanks Esmeralda for your help"
"Wow, thank you for the 5-star review, leonel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
KEILA SARAHI CAVAZOS VILLARREAL
June 10, 2026
"Buena atención, rapidez y excelente trato"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Israel Banda
June 9, 2026
"Was easy no problems was kind and fast"
"Israel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Hg Gra
May 20, 2026
"I had the pleasure of working with both Franco, Esmeralda, and Rebecca and I couldn't be more impressed with the level of service they provided. From the moment I reached out, they were both professional, knowledgeable, and genuinely took the time to understand my needs. They worked together seamlessly to help me find the perfect coverage for my car/home/life insurance, all at a price that fit my budget.
Franco, Esmeralda and Rebecca were incredibly thorough, answering all my questions, explaining everything in detail, and making the process so easy to navigate. I truly felt like they had my best interests at heart.
I highly recommend Franco, Esmeralda and Rebecca to anyone looking for reliable, trustworthy, and personalized insurance assistance. You won’t be disappointed!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We also offer great Life Insurance products."
Laura Gonzalez
May 20, 2026
"Esmeralda contesto todas mis preguntas acerca de mi aseguranza de carro. Muchas gracias"
"Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Franco Castaneda’s Team—we are always here to help!"
Marco Rodriguez
May 20, 2026
"Esmeralda was very kind, helpful, and made the life insurance process easy to understand. I really appreciated her patience and support."
"Thank you so much for the 5-stars, marco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Amber Pattillo
May 20, 2026
"Thank you Rebecca for helping me save on auto insurance"
"Amber, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Franco Castaneda’s Team is just a call or email away!"
Raheel Tariq Soz
May 11, 2026
"Rebecca was wonderful, she helped me signup for the State Farm credit card. The whole process was easy and I was approved quickly.
Thanks Rebecca!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Franco Castaneda’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Dafhny Roque
May 8, 2026
"Excelente servicio y precios 💯"
"Thank you for the 5-star review, Dafhny! Here on State Farm Agent Franco Castaneda’s Team, we are proud to serve our community and appreciate your recognition. "
Charlie Brockenbush
May 7, 2026
"Rebecca was very helpful!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Franco Castaneda’s Team. "
Cindy Conant
May 7, 2026
"Rebecca was amazing, she took the time to explain everything on my process of getting a new homeowners and auto policy. Honestly by the time I spoke with Rebecca I was already dreading getting another quote I had already been calling and getting quotes from other companies and they made me feel like I was asking dumb questions ( first time ever getting a homeowner policy) but after speaking with her I am more knowledgeable and their combined auto and home pricing was awesome."
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
Christian Duran
April 29, 2026
"Muy buen servicio que me dieron en especial la señorita esmeralda muy amable"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "
Naomi Iniguez
April 2, 2026
"Franco and his team were so helpful in getting my policy switched over to him as an agent. They are so quick to reply and complete requests. They are so warm and friendly and also proudly support other small businesses in the area. I highly recommend!"
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
Dominga Valdez
February 13, 2026
"This was an easy process no problems, 🎈"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "