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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominik Allen

June 25, 2026

5  out of  5
rating by Dominik Allen
"Rebecca was probably the best person I’ve ever talked to when it came to policy info. She was very good at explaining everything to me and answered all of my insurance questions. My overall experience has been a 10/10 and I plan to stay with State Farm for many years to come!"
We responded:
"Dominik, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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leonel cruz

June 24, 2026

5  out of  5
rating by leonel cruz
"They got better prices on home insurance I’m going to pay less than Allstate thanks Esmeralda for your help"
We responded:
"Wow, thank you for the 5-star review, leonel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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KEILA SARAHI CAVAZOS VILLARREAL

June 10, 2026

5  out of  5
rating by KEILA SARAHI CAVAZOS VILLARREAL
"Buena atención, rapidez y excelente trato"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Israel Banda

June 9, 2026

5  out of  5
rating by Israel Banda
"Was easy no problems was kind and fast"
We responded:
"Israel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hg Gra

May 20, 2026

5  out of  5
rating by Hg Gra
"I had the pleasure of working with both Franco, Esmeralda, and Rebecca and I couldn't be more impressed with the level of service they provided. From the moment I reached out, they were both professional, knowledgeable, and genuinely took the time to understand my needs. They worked together seamlessly to help me find the perfect coverage for my car/home/life insurance, all at a price that fit my budget.

Franco, Esmeralda and Rebecca were incredibly thorough, answering all my questions, explaining everything in detail, and making the process so easy to navigate. I truly felt like they had my best interests at heart.

I highly recommend Franco, Esmeralda and Rebecca to anyone looking for reliable, trustworthy, and personalized insurance assistance. You won’t be disappointed!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We also offer great Life Insurance products."
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Laura Gonzalez

May 20, 2026

5  out of  5
rating by Laura Gonzalez
"Esmeralda contesto todas mis preguntas acerca de mi aseguranza de carro. Muchas gracias"
We responded:
"Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Franco Castaneda’s Team—we are always here to help!"
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Marco Rodriguez

May 20, 2026

5  out of  5
rating by Marco Rodriguez
"Esmeralda was very kind, helpful, and made the life insurance process easy to understand. I really appreciated her patience and support."
We responded:
"Thank you so much for the 5-stars, marco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Amber Pattillo

May 20, 2026

5  out of  5
rating by Amber Pattillo
"Thank you Rebecca for helping me save on auto insurance"
We responded:
"Amber, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Franco Castaneda’s Team is just a call or email away!"
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Raheel Tariq Soz

May 11, 2026

5  out of  5
rating by Raheel Tariq Soz
"Rebecca was wonderful, she helped me signup for the State Farm credit card. The whole process was easy and I was approved quickly.

Thanks Rebecca!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Franco Castaneda’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dafhny Roque

May 8, 2026

5  out of  5
rating by Dafhny Roque
"Excelente servicio y precios 💯"
We responded:
"Thank you for the 5-star review, Dafhny! Here on State Farm Agent Franco Castaneda’s Team, we are proud to serve our community and appreciate your recognition. "
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Charlie Brockenbush

May 7, 2026

5  out of  5
rating by Charlie Brockenbush
"Rebecca was very helpful!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Franco Castaneda’s Team. "
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Cindy Conant

May 7, 2026

5  out of  5
rating by Cindy Conant
"Rebecca was amazing, she took the time to explain everything on my process of getting a new homeowners and auto policy. Honestly by the time I spoke with Rebecca I was already dreading getting another quote I had already been calling and getting quotes from other companies and they made me feel like I was asking dumb questions ( first time ever getting a homeowner policy) but after speaking with her I am more knowledgeable and their combined auto and home pricing was awesome."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
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Christian Duran

April 29, 2026

5  out of  5
rating by Christian Duran
"Muy buen servicio que me dieron en especial la señorita esmeralda muy amable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "
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Naomi Iniguez

April 2, 2026

5  out of  5
rating by Naomi Iniguez
"Franco and his team were so helpful in getting my policy switched over to him as an agent. They are so quick to reply and complete requests. They are so warm and friendly and also proudly support other small businesses in the area. I highly recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
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Dominga Valdez

February 13, 2026

5  out of  5
rating by Dominga Valdez
"This was an easy process no problems, 🎈"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "
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Maiby Altamar

February 13, 2026

5  out of  5
rating by Maiby Altamar
"Excellence atencion"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Franco Castaneda’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas ."
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Carlos Carranza

February 2, 2026

5  out of  5
rating by Carlos Carranza
"100% recomendado. Una atención perfecta! Cada pregunta fue contestada de manera perfecta y me ayudó a poder tener mejores descuentos en la manera más posible. Gracias!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Franco Castaneda’s Team. "
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Marcos Antonio Zelaya Garcia

January 1, 2026

5  out of  5
rating by Marcos Antonio Zelaya Garcia
"They helped me with my life and auto insurance. Very friendly and helpful"
We responded:
"Thanks so much for the amazing review, Marcos! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Franco Castaneda’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas . "
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Coco Guerra

November 25, 2025

5  out of  5
rating by Coco Guerra
"Muchas gracias pot la ayuda que han dado Mrs Haydee Cifuentes le agradesco mucho ella as muy professional y ha estado siempre al pendiente cuando he tenido un reclaimo haste que todo este complete lo cual la agradesco mucho ."
We responded:
"Seguro de Auto: Estando ahí cuando pasa lo peor es nuestro compromiso. Nos alegra poder ayudarte a ti en el proceso de reclamo. Muchas gracias."
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alana herrin

October 22, 2025

5  out of  5
rating by alana herrin
"Esmeralda is the best! She’s so kind, courteous, and helpful and always goes above and beyond for customers. Love State Farm & love Esmeralda for helping me get the best rates since day one!!"
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Carmen Calderon

October 22, 2025

5  out of  5
rating by Carmen Calderon
"Tengo mucho con esta aseguranza, es muy buena y si cumple con lo que prometen y aparte son muy amables y hablan español."
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Josefina Mora

October 21, 2025

5  out of  5
rating by Josefina Mora
"Esmeralda was professional, friendly, fast, and very informative. She's Great."
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Oscar Villalta

October 8, 2025

5  out of  5
rating by Oscar Villalta
"Agradecido, por el buen servicio y mucha amabilidad"
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Dorian Baugh

October 4, 2025

5  out of  5
rating by Dorian Baugh
"I have been with State Farm for a few years now and I believe they have given me the best service and rates while I was shopping for auto insurance. Franco and his team were incredibly friendly, professional, and helpful at every step of the process. They've given me the best customer service of any insurance provider that I've inquired with.

I would recommend this company to anyone I know that was looking for affordable auto insurance."
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Amaury Espinosa

September 25, 2025

5  out of  5
rating by Amaury Espinosa
"Maravillosos servicio y buenos precios , 100 % recomendado. En mi opinión la mejor opción a tener en cuenta ya que tienen precios accesibles en comparación con otras aseguradoras ."