State Farm® Insurance Agent Franco Castaneda
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hg Gra
May 20, 2026
5
out of
5
rating by Hg Gra
"I had the pleasure of working with both Franco, Esmeralda, and Rebecca and I couldn't be more impressed with the level of service they provided. From the moment I reached out, they were both professional, knowledgeable, and genuinely took the time to understand my needs. They worked together seamlessly to help me find the perfect coverage for my car/home/life insurance, all at a price that fit my budget. Franco, Esmeralda and Rebecca were incredibly thorough, answering all my questions, explaining everything in detail, and making the process so easy to navigate. I truly felt like they had my best interests at heart. I highly recommend Franco, Esmeralda and Rebecca to anyone looking for reliable, trustworthy, and personalized insurance assistance. You won’t be disappointed!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We also offer great Life Insurance products."
Laura Gonzalez
May 20, 2026
5
out of
5
rating by Laura Gonzalez
"Esmeralda contesto todas mis preguntas acerca de mi aseguranza de carro. Muchas gracias"
We responded:
"Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Franco Castaneda’s Team—we are always here to help!"
Marco Rodriguez
May 20, 2026
5
out of
5
rating by Marco Rodriguez
"Esmeralda was very kind, helpful, and made the life insurance process easy to understand. I really appreciated her patience and support."
We responded:
"Thank you so much for the 5-stars, marco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Amber Pattillo
May 20, 2026
5
out of
5
rating by Amber Pattillo
"Thank you Rebecca for helping me save on auto insurance"
We responded:
"Amber, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Franco Castaneda’s Team is just a call or email away!"
Raheel Tariq Soz
May 11, 2026
5
out of
5
rating by Raheel Tariq Soz
"Rebecca was wonderful, she helped me signup for the State Farm credit card. The whole process was easy and I was approved quickly. Thanks Rebecca!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Franco Castaneda’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Dafhny Roque
May 8, 2026
5
out of
5
rating by Dafhny Roque
"Excelente servicio y precios 💯"
We responded:
"Thank you for the 5-star review, Dafhny! Here on State Farm Agent Franco Castaneda’s Team, we are proud to serve our community and appreciate your recognition. "
Charlie Brockenbush
May 7, 2026
5
out of
5
rating by Charlie Brockenbush
"Rebecca was very helpful!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Franco Castaneda’s Team. "
Cindy Conant
May 7, 2026
5
out of
5
rating by Cindy Conant
"Rebecca was amazing, she took the time to explain everything on my process of getting a new homeowners and auto policy. Honestly by the time I spoke with Rebecca I was already dreading getting another quote I had already been calling and getting quotes from other companies and they made me feel like I was asking dumb questions ( first time ever getting a homeowner policy) but after speaking with her I am more knowledgeable and their combined auto and home pricing was awesome."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
Maria Triminio
May 4, 2026
5
out of
5
rating by Maria Triminio
"Me ayudaron con mi seguro de casa y carro muy rapido y les entendi todo."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Vivi Potter
May 4, 2026
5
out of
5
rating by Vivi Potter
"Great service! They made getting my home insurance quick and easy, and explained everything clearly."
We responded:
"Thank you for the fantastic review, Vivi! We are always here to help with your insurance needs here in Dallas . "
Christian Duran
April 29, 2026
5
out of
5
rating by Christian Duran
"Muy buen servicio que me dieron en especial la señorita esmeralda muy amable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "
Naomi Iniguez
April 2, 2026
5
out of
5
rating by Naomi Iniguez
"Franco and his team were so helpful in getting my policy switched over to him as an agent. They are so quick to reply and complete requests. They are so warm and friendly and also proudly support other small businesses in the area. I highly recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Franco Castaneda’s Team! We deeply appreciate your kind words here in Dallas . "
Dominga Valdez
February 13, 2026
5
out of
5
rating by Dominga Valdez
"This was an easy process no problems, 🎈"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Franco Castaneda’s Team here in Dallas . "
Maiby Altamar
February 13, 2026
5
out of
5
rating by Maiby Altamar
"Excellence atencion"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Franco Castaneda’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas ."
Carlos Carranza
February 2, 2026
5
out of
5
rating by Carlos Carranza
"100% recomendado. Una atención perfecta! Cada pregunta fue contestada de manera perfecta y me ayudó a poder tener mejores descuentos en la manera más posible. Gracias!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Franco Castaneda’s Team. "
Marcos Antonio Zelaya Garcia
January 1, 2026
5
out of
5
rating by Marcos Antonio Zelaya Garcia
"They helped me with my life and auto insurance. Very friendly and helpful"
We responded:
"Thanks so much for the amazing review, Marcos! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Franco Castaneda’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas . "
Coco Guerra
November 25, 2025
5
out of
5
rating by Coco Guerra
"Muchas gracias pot la ayuda que han dado Mrs Haydee Cifuentes le agradesco mucho ella as muy professional y ha estado siempre al pendiente cuando he tenido un reclaimo haste que todo este complete lo cual la agradesco mucho ."
We responded:
"Seguro de Auto: Estando ahí cuando pasa lo peor es nuestro compromiso. Nos alegra poder ayudarte a ti en el proceso de reclamo. Muchas gracias."
alana herrin
October 22, 2025
5
out of
5
rating by alana herrin
"Esmeralda is the best! She’s so kind, courteous, and helpful and always goes above and beyond for customers. Love State Farm & love Esmeralda for helping me get the best rates since day one!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot and motivates our team to continue providing excellent service. We look forward to serving you again soon!"
Carmen Calderon
October 22, 2025
5
out of
5
rating by Carmen Calderon
"Tengo mucho con esta aseguranza, es muy buena y si cumple con lo que prometen y aparte son muy amables y hablan español."
We responded:
"Thank you for your kind words. We always want to do what is right for our customers. We value your honesty. "
Josefina Mora
October 21, 2025
5
out of
5
rating by Josefina Mora
"Esmeralda was professional, friendly, fast, and very informative. She's Great."
We responded:
"Thank you so much for your kind words and positive feedback! We’re honored to have helped you secure the life insurance coverage that brings you peace of mind. Our team is dedicated to providing personalized service and support every step of the way. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust!"
Oscar Villalta
October 8, 2025
5
out of
5
rating by Oscar Villalta
"Agradecido, por el buen servicio y mucha amabilidad"
We responded:
"Gracias! We love to hear this and hope we can further assist you in your home and life insurance needs. "
Dorian Baugh
October 4, 2025
5
out of
5
rating by Dorian Baugh
"I have been with State Farm for a few years now and I believe they have given me the best service and rates while I was shopping for auto insurance. Franco and his team were incredibly friendly, professional, and helpful at every step of the process. They've given me the best customer service of any insurance provider that I've inquired with. I would recommend this company to anyone I know that was looking for affordable auto insurance."
We responded:
"Thank you for your kind words. We always strive to take care of everyone the same fashion. Our expectations are to continue to fulfill our promise when it comes to life insurance. "
Amaury Espinosa
September 25, 2025
5
out of
5
rating by Amaury Espinosa
"Maravillosos servicio y buenos precios , 100 % recomendado. En mi opinión la mejor opción a tener en cuenta ya que tienen precios accesibles en comparación con otras aseguradoras ."
We responded:
"Gracias! We love to hear this and hope we can further assist you in your home and life insurance needs. "
Steven Guerrero
August 30, 2025
5
out of
5
rating by Steven Guerrero
"Client for years. Great people who care."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a great experience with us. Your satisfaction means a lot to our team, and we look forward to serving you again soon!"
Susana Gutierrez
August 29, 2025
5
out of
5
rating by Susana Gutierrez
"Muy bien servicio al cliente, amable y siempre resuelve nuestras dudas. 100% recomendado"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a great experience with us. Your satisfaction means a lot to our team, and we look forward to serving you again soon!"